Refund policy

We hope you love your Sunshine Living purchase. If for any reason you're not completely satisfied, we're here to help.

Returns

Items are eligible for return within 7 days of the delivery date.

To be eligible for a return, your item must be:

  • Unused and in its original condition

  • Free from stains, odors, pet hair, smoke odors, or damage

  • Returned with all original packaging

  • Accompanied by your receipt or proof of purchase

Because each Sunshine Living placemat is individually handcrafted using natural materials, slight variations in color, weave, shape, and texture are part of its unique character and are not considered defects.

To initiate a return, please contact us at enjoysunshineliving@gmail.com.

If your return request is approved, we'll email you a prepaid return shipping label along with detailed return instructions.

Customers are responsible for the cost of return shipping, which will be deducted from your refund, unless the return is due to:

  • A damaged item

  • A defective item

  • An incorrect item received

Returns sent without first requesting authorization will not be accepted.

Return Address

Sunshine Living
30 N Reading Rd.
Edison, NJ 08817

If you have any questions regarding your return, please contact us at enjoysunshineliving@gmail.com.

Damages and Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at enjoysunshineliving@gmail.com so we can evaluate the issue and make it right.

Non-Returnable Items

The following items are not eligible for return:

  • Sale or clearance items

  • Gift cards

  • Personalized or custom-made products

  • Items that have been used, washed, damaged after delivery, or returned without their original packaging

If you have questions about whether your item qualifies for a return, please contact us before initiating your request.

Exchanges

We currently do not offer direct exchanges.

If you'd like a different item, simply return your eligible purchase for a refund and place a new order through our website.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow up to 10 business days for the refund to be processed. Your bank or credit card provider may require additional time before the refund appears on your statement.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at enjoysunshineliving@gmail.com.

Returns that do not meet the eligibility requirements outlined above may be refused or may be subject to a partial refund at Sunshine Living's discretion.